Records Management Success:
Build and Leverage Your Network
ARMA Utah-Salt Lake Chapter Spring Conference 2010
Speaker Bios
Susan B. Whitmire, CRM, FAI | Dianna K. Abel, PhD | Ken Embley | Robert P. Hichens | Evelyn J. Furse | Steven D. Whittaker | Cindi Mansell, MMC, CRM | Daryl Downs, CRM | Helen Streck, CRM Candidate
Susan B. Whitmire, CRM, FAI
Manager, Enterprise Records and Information Management
BlueCross BlueShield of TN
Susan B. Whitmire, CRM, FAI, is a Certified Records Manager and has a 29 year career in records and information management in the insurance industry. Her experience includes RIM program development and implementation and delivering solutions for electronic records management and email management. She is currently the records manager of BlueCross BlueShield of TN.
Dianna K. Abel, PhD
Director, Counseling & Psychological Services Center
Weber State University
Dianna K. Abel, PhD is currently the Director of Counseling & Psychological Services Center at Weber State University, Ogden, UT where she has been employed for over 10 years. Dianna earned her bachelor's degree in Psychology from California State University, Long Beach . She then moved to Utah and completed her master's and doctoral degrees in Counseling Psychology at the University of Utah . Dianna is a licensed psychologist.
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Ken Embley
Associate Instructor and Director of Outreach for the Center for Public Policy and Administration
University of Utah
Ken Embley is an Associate Instructor and Director of Outreach for the Center for Public Policy and Administration at the University of Utah, Salt Lake City, UT. His primary responsibility at CPPA is to work with his team and provide outreach programs tailored to meet specific needs of public organizations. His areas of expertise include the facilitation, consultation, instruction and administration of leadership, management and organizational development programs and services.
Mr. Embley is an accredited Senior Professional in Human Resources (SPHR), Human Resources Certification Institute; Alexandria, Virginia. He has a Master in Human Resource Economics and baccalaureate degrees in Political Science and Management, from the University of Utah.
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Robert P. Hichens
Principal
LECG
Robert Hichens, Principal, LECG, has more than 23 years of experience in corporate information technology and consulting, with focus on the strategic and tactical utilization of technology. This extensive experience crosses multiple industries including aerospace, consumer products, and financial services. Mr. Hichens' consulting expertise covers areas of litigation technology solutions, electronic discovery, business process analysis, and design. His background brings together the disparate disciplines of technology, business, and law, allowing him to deliver a range of legal operational consulting services.
Mr. Hichens focuses on developing strong business partnerships and streamlining business processes for corporations, utilizing technology to yield efficiencies to existing operations, and dramatically reducing costs.
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Evelyn J. Furse
Senior City Attorney
Salt Lake City Corporation
Evelyn J. Furse is a Senior City Attorney with Salt Lake City Corporation handling the City's civil litigation. Prior to joining the City Attorney's Office, Ms. Furse was a partner with Howrey, LLP, where she practiced complex corporate litigation. Ms. Furse received a B.A. from the University of North Carolina at Chapel Hill . She earned her J.D. at New York University School of Law. Ms. Furse is one of the members of the City's team addressing electronic discovery issues.
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Steven D. Whittaker
Senior Technology Consultant and Digital Forensics Team Leader
Salt Lake City Corporation
Steven D. Whittaker is a Senior Technology Consultant and Digital Forensics Team Leader for Salt Lake City Corporation. He graduated from the University of Utah . Prior to his current position at Salt Lake City Corporation, Mr. Whittaker held senior management positions for Eagle Data, Daedalus Group, and Park City Group where he specialized in micro processor hardware development for encryption and software copy protection.
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Cindi Mansell, MMC, CRM
City Recorder
Ogden, Utah
Cindi Mansell, MMC, CRM is currently the City Recorder for Ogden City, Utah. She is a Certified Records Manager and has over 20 years of experience working in municipal government. She has been an active member of ARMA since 1992, has held various chapter positions; and received the Salt Lake Chapter Member of the Year Award in 2005. She is a Master Municipal Clerk and received the 2009 Outstanding City Recorder of the Year Award. Her experience includes working in various City Departments and holding various positions since 1989, including Planning and the City Recorder Division. Cindi earned her Certified Records Manager designation in 2005 and her Master Municipal Clerk designation in 2004. She has an Associates Degree in Business.
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Daryl Downs, CRM
Senior Records Manager
The Church of Jesus Christ of Latter-day Saints
Daryl Downs, CRM is a Senior Records Manager for The Church of Jesus Christ of Latter-day Saints. He is a Certified Records Manager and graduated from Utah State University with a Bachelor of Arts degree. Daryl has been extensively involved in the management of data, information, and records his entire career. At present, he is helping to develop a new records management curriculum for Church departments, helping department records coordinators to improve their records management plans, and participating in a project to identify and evaluate preferred document and records management technologies for Church use.
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Helen Streck, CRM Candidate
Director of Corporate Records Management
Amgen Incorporated
Helen Streck, CRM Candidate, is currently the Director of Corporate Records Management for Amgen Incorporated, the world's largest biotechnology company. Helen has a B.S. in Laboratory Technology from the University of Oklahoma and has accomplished graduate hours in Business Administration from the University of California at Berkeley, California. Helen is also the current region manager of the Pacific Region of ARMA International.
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